# Plans and billing

> What each plan includes, how device limits are counted, and what happens at a limit.

Every feature is on every plan. Plans differ in how many people and devices they cover, and in support.

| | Free | Team | Business |
|---|---|---|---|
| Price | $0 | $5 per person a month ($4 billed yearly) | $12 per person a month ($10 billed yearly) |
| People | Up to 6 | Unlimited | Unlimited |
| Devices | 100 | 25 per person, at least 100 | 50 per person, at least 250 |
| Support | Community | Email | Priority, replies within 1 business day; pay by invoice |

On Team and Business, the device limit is shared by the whole workspace: it's the larger of the floor (100 or 250) and the per-person allowance times the number of people.

See current prices on [getunderpass.com/pricing](https://getunderpass.com/pricing).

## At a limit

- **People:** approving another person is refused on Free once there are 6. On a paid plan, approving someone shows the added cost first.
- **Devices:** a new machine is refused with `this workspace's plan allows N machines; remove one or upgrade the plan`. Existing machines keep working and can always sign in again, even if a limit is lowered.

The **Billing** page shows a banner when the workspace is at a limit.

## Change your plan

Owners and admins can see **Billing**; only the **owner** can change the plan.

- Upgrading opens a secure checkout. When it's done you see "Payment received. Your new plan is active."
- Changing between paid plans is prorated.
- Moving to Free cancels at the end of the current billing period.
- Seats follow the number of active members.

If a payment fails, the plan shows **Payment due** with an **Update payment method** button.