Manage
Plans and billing
What each plan includes, how device limits are counted, and what happens at a limit.
Every feature is on every plan. Plans differ in how many people and devices they cover, and in support.
| Free | Team | Business | |
|---|---|---|---|
| Price | $0 | $5 per person a month ($4 billed yearly) | $12 per person a month ($10 billed yearly) |
| People | Up to 6 | Unlimited | Unlimited |
| Devices | 100 | 25 per person, at least 100 | 50 per person, at least 250 |
| Support | Community | Priority, replies within 1 business day; pay by invoice |
On Team and Business, the device limit is shared by the whole workspace: it's the larger of the floor (100 or 250) and the per-person allowance times the number of people.
See current prices on getunderpass.com/pricing.
At a limit
- People: approving another person is refused on Free once there are 6. On a paid plan, approving someone shows the added cost first.
- Devices: a new machine is refused with
this workspace's plan allows N machines; remove one or upgrade the plan. Existing machines keep working and can always sign in again, even if a limit is lowered.
The Billing page shows a banner when the workspace is at a limit.
Change your plan
Owners and admins can see Billing; only the owner can change the plan.
- Upgrading opens a secure checkout. When it's done you see "Payment received. Your new plan is active."
- Changing between paid plans is prorated.
- Moving to Free cancels at the end of the current billing period.
- Seats follow the number of active members.
If a payment fails, the plan shows Payment due with an Update payment method button.